I want to know what flight I will be on before I book - can you please tell me the flight times?
Flight times and schedules will vary based on your departure date, airline, and departure gateway. Available flight options will be displayed at the time of booking and you may choose the ones of your choice.
I got through the entire booking process and when I got to the last step and pressed confirm and it says that my flights are no longer available – does this mean it is sold out?
No, this means your booking session has timed out. Please start the booking process from the beginning.
I am booking my trip but I see there is an airline surcharge fee – what is this?
One or more flights are not available at our special group rate. You may either pay the airline surcharge as shown or try a different departure date or gateway city.
Can I select my seats during the booking process?
Seat Assignments can be done directly via the airline. You can either select your seats at the airline check-in counter on the day of your flight or after we issue your tickets, you may call the airline directly and pay them to pre-assign your seats.
