How can we help?

What is included in the tour package fare?

How do I know if there is space left on the tour I want to book?

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Can I depart early and add a few extra nights prior to the start of my tour?

Can I extend my stay at the end of the tour and add a few extra nights?

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What is a single supplement fee?

I am a solo traveler, can you match me with other solo travelers on my tour?

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Do you offer a payment plan?

Can I pay using more than one card?

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Cancellations/Departure Date Change

I want to know what flight I will be on before I book - can you please tell me the flight times?

I got through the entire booking process and when I got to the last step and pressed confirm and it says that my flights are no longer available – does this mean it is sold out?

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I have special dietary requirements – can you accommodate them?

How much is travel insurance?

How do I add travel insurance?

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Do you offer a child fare discount?

What do I need to bring while traveling with infants?

Can you send me my flight itinerary?

When will my tickets be issued?

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Do I need a visa for my trip?

Can you help obtain a Visa for my trip?

I am concerned about the political stability of the country I am visiting

Will refrigerators be available for my medicine (ex: Insulin)

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How much money should I take in credit cards/cash?

How do I add optional tours, hotel upgrades and late checkout?

How do I cancel optional tours from my reservation?

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How will I get to the hotel when I arrive?

I purchased a land only package, how do I know when/where to meet up with my tour group?

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Do I need an adapter/converter?

Will the hotels have free Wi-Fi available?

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