Loading
Before you book - General (8)
What is included in the tour package fare?
How do I know if there is space left on the tour I want to book?
See all
Itinerary/Deviations (5)
Can I depart early and add a few extra nights prior to the start of my tour?
Can I extend my stay at the end of the tour and add a few extra nights?
Solo Travelers/Room Types (7)
What is a single supplement fee?
I am a solo traveler, can you match me with other solo travelers on my tour?
Payment (6)
Do you offer a payment plan?
Can I pay using more than one card?
Cancellations/Departure Date Change (1)
Cancellations/Departure Date Change
Flights (4)
I want to know what flight I will be on before I book - can you please tell me the flight times?
I got through the entire booking process and when I got to the last step and pressed confirm and it says that my flights are no longer available – does this mean it is sold out?
Food/Dietary Requirements (1)
I have special dietary requirements – can you accommodate them?
Travel Insurance (4)
How much is travel insurance?
How do I add travel insurance?
Child Fares (2)
Do you offer a child fare discount?
What do I need to bring while traveling with infants?
Flights/Travel Itinerary (3)
Can you send me my flight itinerary?
When will my tickets be issued?
Visa Information (2)
Do I need a visa for my trip?
Can you help obtain a Visa for my trip?
Safety/Medical Information (3)
I am concerned about the political stability of the country I am visiting
Will refrigerators be available for my medicine (ex: Insulin)
Currency Information (1)
How much money should I take in credit cards/cash?
Optional Tours and Upgrades (3)
How do I add optional tours, hotel upgrades and late checkout?
How do I cancel optional tours from my reservation?
During your trip - Arrival (4)
How will I get to the hotel when I arrive?
I purchased a land only package, how do I know when/where to meet up with my tour group?
Wi-Fi/Electrical Equipment (3)
Do I need an adapter/converter?
Will the hotels have free Wi-Fi available?
Can’t find the information you need?